Privacy policy

Transport Bourassa is committed to protecting your personal information and to ensuring that it is protected online. Given that we collect certain types of personal information, we have developed a privacy statement to help you understand the conditions that govern the collection and use of this information. This statement outlines the types of information we collect, how we use it, and how you can access and modify the data we collect about you at any time, via a request made through our contact form.

 

Guiding principle

Transport Bourassa respects the privacy of individuals who visit our websites, send us e-mail or participate in the services we offer. Accordingly, we have developed our privacy policy based on the following guiding principles:

• Transport Bourassa collects information online primarily to provide our visitors with a more relevant experience. Every effort will be made to avoid excessive or irrelevant data collection.
• Transport Bourassa will take reasonable physical and electronic measures to protect any information you give us (e.g., data will be stored in protected databases on secure servers to which access is controlled).
• When you use such a service, you will be informed of the necessary disclosure of your information to any third party in order to provide you with the requested service, and you will be asked for your consent to such disclosure.

 

Information collected

Non-personally identifiable information: each time you visit the Transport Bourassa website, we may collect certain non-personally identifiable information about how you access our site. This may include the version of your browser, your service provider, your IP address and any search engine you use to find the site. This information is used to diagnose problems with our server, to administer the website and to compile general statistical information. Transport Bourassa also collects certain navigational data about your movements on our website. This allows us to determine which parts of the website are most frequently visited and to tailor the website to the needs and interests of our online visitors. In addition, this tracking data may be used to tailor information to you on our site based on your previous use of our site and your interests in particular topics.

 

Voluntary information: any information you provided us (i.e. name, e-mail address, etc.) via a form is securely stored on our web server and internal systems. We may use this information to provide you with information you have requested about our company and services, or to provide you with special notices.

 

Some of the information we request on our site is marked “mandatory” because you must enter it to participate in the program or service you have requested. You may opt-out of receiving future communications at any time (see exclusion procedures below). This data may also be used to personalize your experience on our sites by offering content that matches your interests and geographic region. Finally, we may aggregate the information you give us (such as demographic data) to update our sites. This information will not be divulged to others except in accordance with the “Disclosure of Personal Information” and “Use of Cookies” sections.

 

Information collected from other sources: To help us better understand and respond to your needs and interests, Transport Bourassa may in the future receive information about you from other sources. Transport Bourassa will require any supplier of such information to represent and warrant that the information has been collected and maintained in accordance with privacy laws. All such information, as well as any other personal information you have given us, will be retained by Transport Bourassa in accordance with the standards established in this Privacy Policy.

 

Disclosure of personal information

Transport Bourassa understands the importance of your personal information. We collect the personal information of our visitors and retain it for our own purposes. We do not sell, rent or market this information to third parties, except as described below, and never without your consent.

 

Our business partners

Transport Bourassa may partner with certain companies at different times to provide expanded services to our site visitors. As part of these partnerships, Transport Bourassa may share with these companies the use of certain interactive website features. Information provided by visitors through such interactive features is available to Transport Bourassa and its partners.

 

Representatives

Transport Bourassa may use the services of other companies and individuals to perform certain tasks on its behalf. Examples include the administration of e-mail services and the implementation of special promotions. These parties only have access to the personal information needed to perform these tasks, and may not use or store the information for any other purpose. Subscribers or site visitors will never receive e-mail messages from representatives who work for us.

 

Legal compliance / Security

Transport Bourassa may disclose certain personal information based on a good faith belief that such disclosure is necessary to comply with the law or to protect the users of our websites, the websites themselves, or the public.

 

Upon consent

Subject to the manner set out in this Privacy Policy, you will be informed when any personally identifiable information may be disclosed to third parties and you will have the opportunity to refuse such disclosure.

 

Use of cookies

Transport Bourassa may use a browser feature called a “cookie”. Cookies are small files placed on your hard drive that allow Transport Bourassa to provide you with a personalized browsing experience. Cookies eliminate the need for you to re-enter information, such as user IDs and passwords, during your visits to our websites. Cookies also allow Transport Bourassa to provide you with information targeted to you based on the type of browsing you have done on the company’s websites. The “help” section of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable the use of cookies altogether. Because Transport Bourassa’s websites have been designed to take advantage of cookies, if you set your browser to reject cookies, some features of the sites may not function properly and you may be required to enter user IDs and passwords more frequently.

 

Opt-out procedures

You can always choose to stop receiving communications from Transport Bourassa. Our sites allow users to opt-out of receiving communications at the point where personal information is requested, or in another manner to be specified.

 

CORRECTION, UPDATE AND DELETION OF INFORMATION

Transport Bourassa respects everyone’s right to privacy. Accordingly, you will be able to review the personal information you provide us. In addition, you may update, modify or delete it at any time by proceeding as follows: visit www.bourassa.ca and use the “Contact us” form.

 

Exceptions

Transport Bourassa may disclose a visitor’s personal information to the following persons and organizations:

• Law enforcement agencies and emergency services in emergency situations, or if required by law or court order;
• Any other person working on the development, improvement, marketing or provision of Transport Bourassa products or services;
• A third party or parties where the customer’s consent to such disclosure is required by law.

 

Notice of changes

This Privacy Policy may be revised at any time to reflect the addition of new features to the websites and the evolution of standards governing personal information on the Internet. To ensure that you are always informed about our use of your personal information, our Privacy Policy will always be available on our websites. If we make significant changes to the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

 

PERSON RESPONSIBLE FOR PERSONAL INFORMATION

If you have any questions, comments or complaints about this policy, you may contact the person responsible for ensuring compliance with this privacy policy:

Marilyn Bourassa
marilyn.bourassa@bourassa.ca

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