CUSTOMER RELATIONS SPECIALIST (Sales Department)

WHY JOIN OUR TEAM

• Group and dental insurance, with 50% of premiums paid by the employer
• Subsidized on-site daycare, reserved for employees
• Employer contribution to a RRSP
• 10 paid sick days and 3 paid personal days per year
• 3 weeks of vacation after 2 years of service
• On-site gym, accessible 24/7
• A dynamic social club with multiple activities throughout the year
• A Christmas party you definitely don’t want to miss!

MAIN RESPONSIBILITIES

• Respond professionally and efficiently to customer requests by phone and email
• Follow up on orders to ensure smooth transportation operations
• Ensure compliance with established pricing conditions
• Establish daily transportation rates for completed shipments
• Process quotation requests
• Create and enter transportation orders according to customer needs
• Schedule pick-up and delivery appointments
• Provide occasional support to sales and pricing teams
• Actively participate in the continuous improvement of internal processes and practices

PROFILE WE ARE LOOKING FOR

• College diploma (DEC) – an asset
• Relevant training or experience in customer service and/or transportation – an asset
• Excellent command of French and English, both spoken and written (general communication with Canadian and U.S. customers)
• Ability to manage multiple files simultaneously in a fast-paced environment
• Strong computer skills and ability to work efficiently
• Strong attention to detail, rigor, and accuracy

SCHEDULE

• Full-time position, Monday to Friday, 8:00 a.m. to 5:00 p.m.

At this point, are you wondering whether you should send your CV or not?

Go ahead—don’t hesitate and send it to us! It’s free, and the worst that can happen is that you become part of our great and growing team.

Please note that the masculine form is used without discrimination and solely to simplify the text.

Transport Bourassa proudly values the diversity of its employees across its terminals. We encourage applications from Indigenous peoples, women, visible and ethnic minorities, and persons with disabilities. At Transport Bourassa, diversity within our team is a major asset that allows us to stand out in an ever-evolving environment.

Apply

Transport Bourassa Inc. is an equal opportunity employer. As such, we encourage applications from members of the four designated groups - women, aboriginal peoples, visible minorities and people with disabilities.